Tuesday, June 2, 2009

 

faith and communication

It used to be that parents just took the school's word for it. I still want to. I still want to believe that what is reported to me about my child's performance is true and accurate. Things are just not that simple anymore; and perhaps they never were.

In the public system, the teachers, the paraprofessionals, the case managers, and the service providers are all overwhelmed. I have lost belief that they are able to communicate effectively but I don't think its on purpose; its not even close.

I think I have a unique perspective on things. I am a parent of two children with developmental disabilities. I co-own a pediatric OT practice that primarily services school districts. I see this from a parent level, I see what the staff here go through to get their work done well, and I talk every day to at least one administrator who, believe it or not, is as frustrated as I am. I think sometimes the administrators in these school districts are viewed as evil. It really isn't true. Some of them are better at being diplomatic than others, but all of them are charged with a very difficult job.

It takes more time to communicate effectively than we allow ourselves. Its not the SPED directors that are evil, it's ineffective communication. In an attempt to teach myself about how my communication style is perceived, I attended two seminars done by Working in Sync International (http://www.workinginsync.com).

Email is easily misinterpreted. Almost no one answers their phone (including me:(). How do we do this better? How do we best use the time we have, realistically, to get our messages across? From my perspective, most of us are on the same team: that of our students, that of our kids.

How do you do it?

Allison Bembe, my wonderful practice partner, has the patience of a saint. I have affectionately labeled her, "The Great Compromiser". I could tell a number of stories about why I labeled her this, but I mention it for a more important reason. Allison works patiently with her students, with her staff, and with her team members to build bridges between opposites. Her ability to maintain her patience is paramount but, more importantly, its her faith in the good intentions of people that keeps her motivated.

The message I want to send is to be patient with others. Don't assume the worst. Have faith. Be sure you are taking responsiblity for being a good communicator.

~t

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Comments:
As a teacher, I cannot reinforce enough the importance of positive communication between the parent and teacher.  Remember that your child’s success is a joint effort and that the teacher is on your side and wants your child to succeed.   When you talk with your child's teacher, the best question to ask is ”What can I do help my child?” This will almost always get you on the teacher’s “good side.” The question reveals a parent who is invested in his child and a parent that understands that the educational process does not end in school. If you develop a rapport with your child’s teacher, you will find that the teacher will look forward to talking with you about your child’s progress. In addition, you will find the teacher receptive to your suggestions and anxious to work with you and your child.
 
Thanks for the compliment, Terry. I'm glad I am perceived as being patient; often I feel like I really could be more patient!

You bring up a good point about the perception some folks have about administrators. They do have a very challenging job and the best administrators I've known have had good, clear communication skills. I often see disorganization and chaos where communication is lacking.

I agree with Alan. If the parent and professionals working with the child open themselves up to positive communication, the results are often pretty good. I love working with the families who are involved, supportive, and interested in what the child is working on; ultimately it's the child who benefits greatly.

Thanks, Terry for reminding us of the importance of this!
 

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